The Privacy Policy was last revised on March 28, 2026
INTRODUCTION
At Tort Co., we place your privacy at the heart of our mission. Our work in mental health and wellness means we handle information that is deeply personal, and we know that trust is earned through openness and accountability.
This Policy explains what information we collect from you, how we use it, who we share it with, and how we keep it safe when you use our platform. If you have questions, you can reach us at: Privacy@tortco.com
1. WHAT THIS POLICY COVERS
This policy applies to our website, mobile app, and any related features or services offered by Tort Co./Tort Quest. It does not apply to third‑party services we do not control.
2. WHAT INFORMATION WE COLLECT
2.1 Information You Give Us
When you use the app or website, you may give us
Account details (username, email)
Profile info (like display name)
In-game activity or preferences (most gameplay data is stored locally on your device and not on our servers)
Messages you send us (support requests, feedback)
We don’t require sensitive personal data unless you choose to share it.
Sensitive Personal Data means information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for unique identification, health information, or data concerning sex life or sexual orientation or any details that could reveal your identity beyond your username.
2.2 Information We Collect Automatically
When you use our services, we automatically collect
Device info (device type, operating system, app version)
Log data (IP address, browser type, interaction data)
Usage information (levels played, features used, crash logs)
This helps us understand how the app is working and make improvements. Some of this information may be collected by third-party tools we use (such as analytics or crash reporting services) to help us maintain and improve the app.
2.3 Information from Third Parties
If you connect your account through a third-party (like Sign in with Google or Apple), we receive limited information, usually your email. Some services allow you to hide your email address. If you choose to hide your email, we will only receive a unique identifier from Apple or Google that allows us to recognize your account, but we will not receive your actual email address. We only receive what you allow through that service.
2.4 Local Data Storage
A significant portion of our gameplay data (such as progress, achievements, and preferences) is stored locally on your device. This means:
We do not have access to this data on our servers
We cannot retrieve or restore this data if it is deleted
Deleting the app from your device will remove this locally stored data
3. HOW WE USE INFORMATION
We use your information to
Detect, prevent, and fix technical issues (such as crashes and bugs)
Provide and improve the game
Personalize your experience
Track progress, achievements, and game features
Monitor security
Communicate with you (important updates, support responses)
Analyze how players use the game so we can make it better
We never sell your personal information.
4. COOKIES, TRACKING & SESSION ANALYTICS
Our mobile app does not use cookies.
Our website does not use cookies for advertising or cross-site tracking. We rely on limited, session-based technical data to maintain security and performance.
We use New Relic session analytics to understand site performance and troubleshoot errors. This data does not track users across websites, does not include personal information, and expires automatically. You can learn more via New Relic’s privacy documentation at: https://newrelic.com/termsandconditions/privacy
5. SHARING OF INFORMATION
We may share information with
5.1 Service Providers
Trusted third parties who help us operate our services, like
Cloud hosting
Analytics tools
Customer support platforms
Crash reporting and performance monitoring tools
They can only use your data to perform tasks for us.
5.2 Legal or Safety Reasons
We may share information if needed to
Comply with the law
Enforce our Terms
Protect the safety and security of our users, the public, or our company
5.3 With Your Permission
If we want to use your information for something outside of this policy, we’ll always ask first.
6. COMMUNICATIONS OUTSIDE THE APP
Any information you share publicly or outside our services (such as emails or public forums) may be viewed and used by others beyond our control. For your privacy and safety, we recommend avoiding sharing sensitive personal information through unsecured channels.
7. USER RIGHTS & CHOICES
Depending on where you live, you may have rights such as
Accessing the data we hold about you
Updating or deleting your account
Opting out of marketing communications
Requesting we stop using certain data
If you do not have an account or if your data is stored only on your device, you can delete your data at any time by uninstalling the app. This will permanently remove locally stored game data from your device.
You can request any of these by emailing: Privacy@tortco.com.
8. CHILDREN’S PRIVACY
Tort Co. is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.
If you believe a child under 13 has provided us with personal information, please contact us at Privacy@tortco.com
9. DATA SECURITY
Tort Co., has taken reasonable steps by employing industry-standard practices and technology to ensure the integrity and confidentiality of Personal Data; but because even the most secure devices or networks can be violated, Tort Co cannot guarantee security.
10. DONATIONS & PAYMENTS
When you choose to support Tort Co through a donation, your payment is processed securely by trusted third‑party providers, including GoFundMe and Zeffy.
10.1 Information collected
These providers collect and process your payment details (such as credit card or bank information) in order to complete the transaction. Tort Co does not store your full payment information. We only receive a confirmation of your donation.
10.2 Third‑party responsibility
Because these providers operate independently, they may use your information in accordance with their own privacy notices. We encourage you to review GoFundMe’s Privacy Policy and Zeffy’s Privacy Policy to understand how they handle your data.
10.3 Our commitment
Tort Co only receives limited information necessary to confirm your donation, such as your name, donation amount, and contact details if you choose to share them. We use this information solely for record‑keeping, donor communication, and compliance purposes.
10.4 Security
All donation pages are served over secure HTTPS connections, and we regularly review our integrations to ensure compliance with applicable privacy and payment security standards.
11. INTERNATIONAL USERS
Our services are intended for users in the United States.
If you access our services from outside the United States, your information may be processed in the United States. Where privacy laws may differ from those in your country.
12. POLICY UPDATES
We may update this policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by email (if you have provided one) or through a prominent notice on our website or app prior to the change becoming effective. We encourage you to review this Policy periodically. The “Last Revised” date at the top of this Policy indicates when it was last updated.
13. CONTACT US
Email Privacy@tortco.com with questions or concerns.